Support

ReTail Support

Use ReTail support for account, safety, payment, listing, order, shipping, technical, and moderation questions.

Email support

For account issues, payment questions, refunds or returns, seller payouts, listing concerns, reports, safety issues, or technical support, email support@retailpetapp.com.

Call support

You can also call ReTail Customer Support at (877) 514-3697.

General questions

For partnerships, rescue participation, media, or general business questions, use contact@retailpetapp.com.

Contact ReTail

Use the appropriate ReTail domain email address or customer support phone number so your message reaches the right place.